TO: Cole Organization From: Peoria Housing Authority RE: Customer' Satisfaction The Peoria Housing Authority has had an opportunity to have a relationship with the Cole Organization. As a tribal organization we present sometimes challenging and unique circumstances. The Cole Organization has exceeded those challenges and circumstances by the professional attitude of the agent and the staff by way of open communication and the desire from the agent and staff to answer any and all question. We have had the pleasure for over several years having different policies and all have met our requirements and exceeded the limits. In the current economic climate, we like others, have found ourselves searching for an agent that gives competitive prices on premiums that are fair with the added incentive that customer service and attention to detail meets or exceeds our expectations. With Cole Organization, we achieve all those needs.
Jason Dollarhide Director Peoria Housing Authority
Being relatively new as a business owner I was in search of an insurance company that was looking out for my needs, one that would explain what my options were and what would be the best for my business. My parents had suggested that I talk with Clayton at The Cole Organization. I called, talked with Clayton, we made arrangements for him to come out the next day. Clayton came out, we discussed what I was looking for, what I expected, he answered all my questions, explained my options and I am Happy to say that not only do I have insurance with him for my business, but also changed over my home and vehicles. Very nice, pleasant, professional people to work with. Would highly recommend them to anyone.
Kris Shrum KC's Liquor Store
Concerning the Cole Organization: After having insurance with multiple agencies I became aware of the need to centralize all of my insurance needs. I wanted to talk with just one agent no matter what the insurance need was. I needed a agent that knew me and understood my business requirements. The Cole Organization represents the insurance needs of my health, farm, rental business, equipment and vehicles, my general liability exposure, engineering business and professional liability. As each of my policies were transferred to Claytons office I was pleasantly surprised to realize that in every case my insurance coverage had been increased and the premium had been lowered. Without reservation I recommend the Cole Organization.
Jack Dalrymple Rt. 66 Rental Miami Engineering Service
Thank you Clayton Shumaker and The Cole Organization! Throughout the years I have done business with a lot of folks, some have been relatively good and some not so good. You and your team have completely blown me away with your services, your personal care and your country down to earth-ness that makes me feel completely appreciated. I knew I wanted to do business with you the 1st time I walked into your office and you were on the phone with an insurance provider fixing a problem for a distort young lady that had billing issues, you were personally taking care of it. Since then you have made many special arraignments to accommodate me and my crazy schedule of working on the road, you have writen my Home Owners, Three Auto policies and Life Insurance. I could not be happier with the way you and your team does business. Thank you again Sir, The Cole Organization does business and treats people right!
Jerry Carrow Blattner Energy, Inc
My experiences with the Cole Organization have been consistently positive. Rates are competitive, staff is professional and transactions are handled efficiently. Clients are satisfied when I refer them. The Cole Organization have taken care of all my personal and business insurances needs; which has given me one less thing to worry about.
True Hampton Hampton Tax and Accounting Hampton Enterprises, Inc
Dear Clayton, Just a quick note to say thank you. You and your staff have provided the best insurance coverage at the best cost for my company for several years now. I would recommend The Cole Organization to anyone looking to save money and increase their insurance coverage. In today’s economy everyone is looking to save money and I have “shopped around”, but I always get the best coverage, price, and service with The Cole Organization. I know you don’t hear enough of the positives, only the negatives so just wanted to pass along a Thank You to you and your staff.
Trisha Husted Littlefield’s Sporting Goods Littlefield’s Sporting Goods 2 E & H Liquor
My wife and I have used the Cole Organization for years now. The office is always staffed well with local folks that make you feel at home. We have recommended many friends and family to the Cole Organization and will continue to do so. We have had one claim on our RV, which was handled very smoothly. Clayton and his staff have always met our needs with great enthusiasm and care.
Jeff and Jackie Brown Brown-Winters Funeral Home
Todd and I become clients of Clayton's at The Cole Organization at a last minute request from our bank before closing on property we were buying. Our agent at the time could not be reached and we had to have flood insurance on property before we could close on it. We were given Clayton's name, we called him and told him the situation. He was great he came in after hours and found us the insurance the bank requested. We were able to close on time with no problems. From that day forward he has been our agent and friend for all our commercial insurance. He has access to several different insurances, so that makes it possible for him to find the best policies for what we need at the best premium he can get for us. He's very knowledgeable about the insurance business and always keeps us informed of any changes that are taking place. Don't know what we would do without him. He's a great agent and friend. I highly recommend him to anyone who is needing insurance for any reason.
Todd England England Dock Construction